Privacy Agreement
I. General
SmartReply respects the privacy of every individual who visits
our website. This Privacy Statement outlines the information
SmartReply will collect and how we will use that information.
This Statement will also instruct you on how you can verify
the accuracy of your personally identifiable information submitted
to SmartReply through our website and how you can request that
we delete your personally identifiable information from our
databases.
Our site may contain links to other web sites. We have no control
over the privacy practices or the content of any of our business
partners or other sites to which we provide links from our
sites. You should check the applicable privacy policy of the
web site sponsor when linking to other web sites.
II. Personally Identifiable Information
When you visit SmartReply's website, we will not collect any
personally identifiable information about you (such as your
name, address, telephone number, or e-mail address) unless
you provide it to us voluntarily.
III. Use of Personally Identifiable Information
We may request that you voluntarily supply us with personal
information, including your e-mail address, postal address,
home or work telephone number for purposes such as correspondence,
surveys or games. If you choose to give us personal information
via the Internet that we or our business partners may need
to correspond with you, it is our intent to let you know how
we will use such information.
SmartReply may store and process your personally identifiable
information to better understand your needs and how we may
improve our products and services, and we may use your personally
identifiable information to contact you. SmartReply will not
give or sell your personally identifiable information to any
outside organization for the organization's own use without
your consent, unless required to be disclosed by law or court
order. Your information may be shared with agents or contractors
of SmartReply in connection with services that these individuals
or entities perform for SmartReply.
IV. Security
SmartReply is committed to keeping secure the data you provide
us and will take reasonable precautions to protect your personally
identifiable information from loss, misuse or alteration. Agents
or contractors of SmartReply who have access to your personally
identifiable information in connection with providing services
for SmartReply are required to keep the information confidential
and are not permitted to use this information for any other
purpose than to carry out the services they are performing
for SmartReply.
V. Non-Personally-Identifiable Information Collected Automatically
In
some cases, we may collect information about you that is not
personally identifiable. Examples of this type of information
include the type of Internet browser or computer operating
system you are using and the domain name of the website from
which you linked to our site. In addition, when you view our
website, we may store some information on your computer. This
information will be in the form of a "cookie" or
similar file and will help us in many ways. A cookie cannot
retrieve any other data from your hard drive, pass on a computer
virus, or capture your e-mail address. For example, cookies
allow us to tailor a website or advertisement to better match
your interests and preferences. Cookies can securely store
a user's password, personalize home pages, and identify which
parts of a site have been visited. Our cookies may collect
your domain name and track your selections through our web
pages. We only use "cookies" to gather the information
indicated in this policy and do not use cookies to gather personal
identifying information about you without your consent. Most
Internet browsers enable you to erase cookies from your computer
hard drive, block all cookies, or receive a warning before
a cookie is stored. Please refer to your browser instructions
or help screen to learn more about these functions. SmartReply
does not collect personally identifiable information automatically,
but we may tie information collected automatically to your
previously submitted personally identifiable information.
We may perform statistical analyses of aggregate user behavior.
This allows us to measure relative consumer interest in the
various areas of our web sites for product development purposes.
Any information we collect is used for its own internal purposes
to improve the content of the web sites, to enhance users'
experiences when visiting our site, to customize the content
and/or layout of our pages, and to provide the services required
by an individual user. We do not use personal identifying information
for any reason that is not disclosed either in this Policy
or at the time the information is requested. We never send
e-mail to you unless you request a particular service, or consent
to being contacted by e-mail. There are instances where you
may have the opportunity to subscribe to an e-mail list that
will send information about the site or our partners or advertisers
to your e-mail address, but this will be done only with your
permission and consent.
VII. Contacting Us Regarding Your Personally Identifiable Information
If you have submitted personally-identifiable information through
a SmartReply website and would like to have that information
deleted from our marketing databases, please contact us. We
will then use reasonable efforts to remove your personally
identifiable information from our files. You may also contact
us through either of the above methods to request the personally
identifiable information that SmartReply has collected about
you through its websites or interactive advertisements. SmartReply
will use reasonable efforts to supply you with this information
and correct any factual inaccuracies in this information. To
review or to correct inaccuracies in your personal contact
information email us: info@SmartReply.com.
VIII. Use of Materials
The right to download and store or output the materials in
our site is granted for the user's personal use only, and materials
may not be reproduced in any edited form. Any other reproduction,
transmission, performance, display or editing of these materials
by any means mechanical or electronic without the express written
permission of SmartReply is strictly prohibited. Users wishing
to obtain permission to reprint or reproduce any materials
appearing on these sites may contact us at info@SmartReply.com.
IX. Changes to the SmartReply.com Privacy Policy
SmartReply may make changes to this policy at any time. Any
changes will be posted on this page.
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| “The response rate was almost double for the customers who received the calls and direct mail pieces compared to those who only got the mailing.” |
— Kim Kolakowski
VP of Credit promotions
and database marketing
at Boscov’s |
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